Cancelation & Refund Policy

Training course registrations will not be confirmed until registration is complete and billing information is received in full.
In order to cancel or reschedule a confirmed training please submit an email request to info@instructor-z.com
Please submit all cancelation requests within 60 business days of registration and no later than 20 business days prior to the scheduled course date in order to receive a full refund of paid registration fees.
No shows and cancelations not made within the specified cancelation period will incur the full cost of registration.

We reserve the right to cancel any training course due to insufficient enrollment at least 30 business days in advance of the scheduled course date. Notice will be provided with the option to reschedule for a future course date or to receive a full refund of registration fees.
We are not responsible for any expenses incurred by the customer if a training course is cancelled.
If a training class is cancelled due to any unforeseen circumstances such as weather or natural disaster, the customer is entitled to full refund of fees, or reschedule for a future training course.