Veronica Zarzoza - lead trainer

Veronica Zarzoza brings over 13 years of hands-on dog training experience to Pinnacle K9, combining technical skill with a rare level of care, patience, and emotional intelligence. As a graduate of the Michael Ellis School for Dog Trainers, she possesses a deep, practical understanding of canine behavior, learning theory, and relationship-based training.

By profession, Veronica is also a mental health professional, and that background profoundly shapes her approach to dogs and their handlers. She understands behavior, stress, communication, and trust — not just in people, but in animals. That insight allows her to work calmly and effectively with puppies and dogs of all temperaments, especially those that need patience, clarity, and reassurance to thrive.

Dogs respond to Veronica instinctively. Her calm presence, nurturing demeanor, and consistency make her a natural with puppies and sensitive dogs alike. She doesn’t rush the process or force outcomes — she builds them. Clients consistently describe her as compassionate, professional, and deeply intuitive, qualities that create a safe learning environment where dogs learn faster and families gain confidence.

At Pinnacle K9, Veronica leads with warmth, structure, and intention — proving that effective training can be both disciplined and deeply humane.